"I do not know what we would do without them. It helps so much dealing with a team that know and understand us."
Charlotte, wet house hostel team leader



Client Zone: Recruitment Principles

From a client perspective, we at Completely Care adhere to a simple principle: if we would not feel comfortable with a prospective candidate providing care to one of our own families, then we will not provide them to you.

It really is that simple.

We pride ourselves on a vigorous and robust recruitment process for every candidate, without exception. This gives each of our clients complete confidence that all candidates will offer the best support and protection to the service user.

We undertake the following:

  • Full identity check
  • Enhanced CRB check including POVA/POCA check where applicable
  • Verification of training and qualifications
  • In-depth, face-to-face, competency-based interview
  • Verification of eligibility to work in the UK
  • Expert induction training
  • Bespoke training
  • Issue of staff handbook and GSCC Codes of Practice